ISO 27701 PIMS guide

ISO 27701 (PIMS)


Organisations must prioritise the security of personal information in an era of escalating data breaches and privacy concerns. ISO 27701 provides a solid framework for handling private data, allowing organisations to adopt and sustain effective privacy practises. We will look at ISO 27701, its core ideas, benefits, and implementation instructions in this blog post.

Recognising ISO 27701

ISO 27701, also known as ISO/IEC 27701:2019, is an addition to the ISO 27001 standard, which is widely regarded as the gold standard for information security management systems (ISMS). ISO 27701 specifies the rules and requirements for putting in place a Privacy Information Management System (PIMS). Its goal is to assist organisations in protecting personal data and demonstrating compliance with applicable privacy rules, such as the General Data Protection Regulation (GDPR).

Key Concepts

  • Privacy Information Management System (PIMS): ISO 27701 defines a PIMS as a system for identifying, assessing, and managing privacy risks connected with the processing of personal data within an organisation. It gives a systematic strategy to ensuring that privacy standards are adequately addressed.
  • Personal Data: ISO 27701 focuses on the protection of personal data, which includes any information that may be used to identify an individual directly or indirectly. Names, addresses, identification numbers, and other identifying information are included.
  • Privacy Controls: The standard includes a set of privacy controls that businesses can use to reduce privacy concerns. Data minimization, consent management, data breach notification, and individual rights management are among the controls covered.

Benefits of ISO 27701

  • Regulatory Compliance: ISO 27701 assists organisations in meeting the obligations of privacy rules such as the GDPR. Organisations can demonstrate their commitment to protecting personal data and lower the risk of regulatory penalties by applying the standard.
  • Client Trust: Showing a strong commitment to privacy protection can boost client trust and confidence. ISO 27701 establishes a framework for organisations to adopt transparent privacy practises in order to foster stronger connections with customers, partners, and stakeholders.
  • Improved Risk Management: ISO 27701 assists organisations in identifying and assessing privacy risks connected with the processing of personal data. Organisations can reduce the possibility and impact of data breaches and privacy events by employing privacy measures and effective risk management procedures.

Implementing ISO 27701

  • Understand the Relevant Privacy legislation: Become acquainted with the relevant privacy legislation, such as the GDPR or local data protection laws. Determine which regulations apply to your organisation.
  • Perform a Privacy Impact Assessment (PIA): Determine the privacy risks associated with personal data processing operations. Determine any gaps and opportunities for improvement in your current privacy practises.
  • ISO 27001: If your organisation currently has an ISO 27001-based ISMS, integrate the PIMS into the existing structure. ISO 27701 is a supplement to ISO 27001 and can be easily implemented into your information security management system.
  • Implement privacy safeguards: Implement the required privacy safeguards to handle the identified concerns. Data protection measures, privacy awareness training, incident response plans, and processes for addressing data subject requests are examples of these controls.
  • Evaluate and Continuously Improve: Review and evaluate your PIMS on a regular basis to guarantee its effectiveness. To identify areas for improvement, conduct internal audits, risk assessments, and solicit feedback from stakeholders.


ISO 27701 provides a complete framework for organisations to manage private information and demonstrate compliance with privacy legislation. Organisations can establish rigorous privacy practises, build customer trust, and prevent privacy threats by implementing the standard.

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